Best Western Premier Dover Marina Hotel & Spa

We were allocated rooms in their newly decorated wing which were spectacular. Everything you could ask for. Lifts to all floors so no carting bags up stairs. Staff were friendly and helpful. If I stayed again I would ask for an ocean front with a terrace in the new wing.

On arrival staff helped us to move to another room nearer the lift, due to my mobility problem. The sea view was appreciated. Overall the quality and presentation of food in the restaurant was very good.The car park was close to the rear entrance and this was a real benefit.

Location (close to the ferry, easy, walk into town to catch the bus to Canterbury Cathedral, or the train to Leeds Castle) very reasonable price for a taxi to Dover Castle), Customer service was quite good.

Service was very friendly and efficient. The room (on the 4th and top floor) was fairly cramped and dark from small boxer windows, but it was comfortable enough and functional. Lower floor rooms would likely be better. The hotel had an excellent bar and bar food with a wonderful view over the harbour. (It also had what looked like an excellent restaurant, judging from the menu and setting, but we opted for the more informal bar.) Parking was good and only a short walk from the hotel. The best thing though was the ability to cross the frontage road onto the promenade where we could take a lovely walk along the sea-front. It's hard to beat that. And access then to the ferry terminal (our purpose in being here for one night) was easy.

The room (standard double) was newly furnished in a tasteful decor. Bed very comfortable and the large TV well placed for viewing. The usual tea/coffee & biscuits were provided. The buffet breakfast was commendably extensive and catered for a wide range of tastes. All staff encountered were friendly and helpful. The location on the seafront is ideal being relatively traffic free and a short walk to many points of interest.