Best Western Premier Dover Marina Hotel & Spa

I was welcomed warmly when I checked in and given a gorgeous room. The room was very spacious, clean and luxurious! I had a nice view of the marina down below and the bed was very spacious and comfortable. The free breakfast was a lovely gesture.

We spent 2 nights at the Dover Marina Hotel, and overall we really enjoyed our stay. The location is perfect and right opposite the beach and close to the town. We were pleasantly surprised by all the facilities the hotel had to offer. The Churchill Bar is beautiful, the coffee shop is a really nice place to stop by if you have a busy day ahead, and we weren't sure what to expect from the Spa but the massage I had there was fantastic. We were a little disappointed by some of the food in the hotel restaurant, but the atmosphere was great and staff were really attentive and it's still well worth a visit. Our room itself was a bit smaller than expected, but suited us just fine for our short stay. We were given the option to upgrade to a sea view room at an extra cost but did not take it. We wish we would have done this because the views at the back of the hotel weren't great, but the sea view from the bar was exceptional. There was a bit of a bleach/drain smell in the bathroom but the bed was very comfortable, and our room was cleaned everyday and the complimentary teas/coffee and biscuits were topped up daily. They also provided decaf coffee which was a nice touch. There was a bit of refurbishment going on when we stayed so we don't feel like we got to see the hotel at it's best but the staff were very friendly and accommodating and we had a great stay overall.

This was our second time staying here and we really do enjoy this hotel. The staff are warm, friendly had helpful - lots of smiles when interacting with guests or diners in the restaurant. We almost didn't book due to the reviews mentioning about the refurbishment and some of the spa facilities being out of action. We were very lucky - all spa facilities worked fine and was just the tonic. The refurb work caused us minimal discomfort to be honest. The breakfast was great -nice to have an omlette made fresh to order and they do a great steak for dinner.

Everything! The staff were friendly and accommodating. It was my birthday and they gave me a cake with a happy birthday special, gave me Prosecco on the house and decorated my table with happy birthday stickers. It was serene and blissful and just all round restful.. the location was so perfect being by the ocean, the air was clean, the food was good, I was always filled and sleepy after every meal..

Very accomodating and upgraded our room for our anniversary. Very friendly and easy to talk to staff. Spotless rooms and the lobby was comforting. The spa and gym were in the basement. The sauna and Steam room were clean and the gym was good and those were free to access. You get a 10% discount on spa treatments including massage. In this hotel, you do feel like royalty and staying here is very worth it.